Keep Your Customers Course
Keep Your Customers is an online training program that includes 9 modules of online customer service training that anyone can use to stay on top of trends, and take advantage of the “new” rules of modern day customer service.
After going through each module, you’ll find yourself well equipped to head into any customer service challenge, and walk away victorious.
And this goes beyond “feeling good”.
The ultimate goal and reason why for Keep Your Customers is to ignite real change around the world when it comes to servicing customers.
- Within each module is a series of videos that reveal the step-by-step process to improving the customer service experience for your customers.
- Each module also includes actionable exercises that help you consume, and think deeply about, the concepts and takeaways from each video training.
- Going through these actionable exercise — while consuming the video training content — will train you in the most-important things you must do today to handle customers.